About This Policy: This Privacy Policy applies to all personal data collected and processed by ug7773 Casino ("ug7773," "we," "us," "our") in connection with your use of the ug7773 platform at ug7773.app. It is intended to comply with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations. By using the ug7773 platform, you acknowledge that you have read and understood this Privacy Policy.
1. Introduction
ug7773 Casino is an online gaming and entertainment platform designed specifically for Filipino players. As a platform that handles personal and financial information, ug7773 takes data privacy seriously and is committed to protecting the personal data of every player who registers and uses our services.
This Privacy Policy describes in detail how ug7773 collects, uses, stores, shares, and protects your personal data. It also explains the rights you have over your personal data and how you can exercise those rights. We encourage you to read this policy carefully and to contact us if you have any questions or concerns.
This Privacy Policy should be read alongside our Terms and Conditions and our Responsible Gaming Policy, both of which form part of the overall agreement between you and ug7773.
"At ug7773, we believe that trust is the foundation of a great gaming experience. Protecting your personal data is not just a legal obligation — it is a core part of how we operate."
2. Personal Data We Collect
ug7773 collects the following categories of personal data from players and platform visitors:
| Category |
Examples |
| Identity Data |
Full legal name, date of birth, gender, nationality, government-issued ID number (passport, driver's license, SSS, PhilHealth, UMID) |
| Contact Data |
Email address, Philippine mobile number, residential address (city, province) |
| Account Data |
Username, encrypted password, account preferences, communication preferences, responsible gaming settings |
| Financial Data |
GCash account reference, PayMaya account reference, bank account details (for withdrawal processing), transaction history, deposit and withdrawal records |
| Gaming Data |
Game history, wager amounts, win/loss records, session duration, bonus usage, responsible gaming tool activity |
| Technical Data |
IP address, device type, browser type and version, operating system, screen resolution, time zone |
| Usage Data |
Pages visited, features used, click patterns, session timestamps, referral source |
| Communications Data |
Records of live chat conversations, support ticket content, email correspondence with ug7773 |
ug7773 does not collect sensitive personal information beyond what is strictly necessary for identity verification, regulatory compliance, and responsible gaming purposes. We do not collect biometric data, health information, or political or religious affiliations.
3. How We Collect Your Data
ug7773 collects personal data through the following means:
- Direct Collection: Data you provide directly when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or updating your account profile.
- Automated Collection: Data collected automatically when you access and use the ug7773 platform, including technical and usage data gathered via cookies, web beacons, and similar tracking technologies. See Section 9 for more details on cookies.
- Third-Party Sources: Data received from payment service providers (such as GCash and PayMaya) in connection with deposit and withdrawal transactions, and from identity verification service providers used to conduct KYC checks.
- Regulatory Sources: Data received from PAGCOR or other competent regulatory authorities in connection with our compliance obligations, including self-exclusion registers.
4. Purposes of Processing
ug7773 processes your personal data for the following purposes:
- Account Registration and Management: To create and maintain your ug7773 player account, verify your identity, and manage your account settings and preferences.
- Service Delivery: To provide you with access to the ug7773 game library, process your deposits and withdrawals, and deliver the full range of platform features.
- KYC and Identity Verification: To verify your identity and age in compliance with PAGCOR requirements and applicable Philippine law, and to prevent underage gambling.
- Payment Processing: To process deposits and withdrawals via GCash, PayMaya, and Philippine bank transfers, and to maintain accurate financial records.
- Regulatory Compliance: To comply with our obligations under PAGCOR regulations, the Anti-Money Laundering Act (AMLA), the Data Privacy Act of 2012, and other applicable Philippine laws.
- Responsible Gaming: To implement and monitor responsible gaming tools including deposit limits, loss limits, session time controls, and self-exclusion, and to identify players who may be at risk of problem gambling.
- Customer Support: To respond to your enquiries, resolve complaints, and provide assistance via live chat and email.
- Security and Fraud Prevention: To detect, investigate, and prevent fraudulent activity, money laundering, cheating, and other prohibited conduct on the platform.
- Platform Improvement: To analyse usage patterns and player feedback in order to improve the ug7773 platform, game library, and overall player experience.
- Marketing Communications: To send you promotional offers, bonus notifications, and platform updates where you have consented to receive such communications. You may withdraw your consent at any time via your account settings.
5. Legal Basis for Processing
ug7773 processes your personal data on the following legal bases under the Data Privacy Act of 2012 and its Implementing Rules and Regulations:
- Contractual Necessity: Processing that is necessary to perform our contract with you — specifically, to provide you with access to the ug7773 platform and its services in accordance with our Terms and Conditions.
- Legal Obligation: Processing that is required to comply with our legal and regulatory obligations, including KYC verification, anti-money laundering checks, PAGCOR reporting requirements, and responsible gaming obligations.
- Legitimate Interests: Processing carried out for ug7773's legitimate business interests, including fraud prevention, platform security, and service improvement, where those interests are not overridden by your rights and interests.
- Consent: Processing based on your freely given, specific, informed, and unambiguous consent — primarily in relation to marketing communications. You may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
"ug7773 only processes your personal data where there is a clear and lawful basis for doing so. We do not sell your personal data to third parties for their own marketing purposes."
6. Sharing Your Personal Data
ug7773 does not sell, rent, or trade your personal data to third parties. We may share your personal data with the following categories of recipients only where necessary and on a strictly need-to-know basis:
- Payment Service Providers: GCash, PayMaya, and Philippine banking partners, for the purpose of processing deposits and withdrawals. These providers are bound by their own privacy policies and applicable data protection obligations.
- Identity Verification Providers: Third-party KYC and identity verification service providers engaged to assist with player verification in compliance with PAGCOR requirements.
- Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine government authorities, where disclosure is required by law or regulatory obligation.
- Technology and Infrastructure Providers: Cloud hosting, platform infrastructure, and cybersecurity service providers who process data on our behalf under strict data processing agreements that require them to maintain the confidentiality and security of your data.
- Professional Advisers: Legal, accounting, and compliance advisers who are bound by professional confidentiality obligations.
- Law Enforcement: Where required by a valid court order, subpoena, or other lawful legal process issued by a competent Philippine authority.
All third parties with whom ug7773 shares personal data are required to handle that data in accordance with applicable data protection laws and are prohibited from using it for any purpose other than the specific purpose for which it was shared.
7. Data Retention
ug7773 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulation. The following general retention periods apply:
- Account Data: Retained for the duration of your active account relationship with ug7773, and for a minimum of five (5) years following account closure, in compliance with PAGCOR record-keeping requirements and the Anti-Money Laundering Act.
- Financial and Transaction Records: Retained for a minimum of five (5) years from the date of each transaction, as required under the AMLA and applicable tax regulations.
- KYC and Identity Verification Documents: Retained for a minimum of five (5) years following account closure or the completion of the relevant transaction, whichever is later.
- Gaming History: Retained for a minimum of three (3) years from the date of each gaming session, for regulatory compliance and dispute resolution purposes.
- Customer Support Records: Retained for a minimum of two (2) years from the date of the last interaction, for quality assurance and dispute resolution purposes.
- Marketing Consent Records: Retained for the duration of your consent and for one (1) year following withdrawal of consent, as evidence of the consent given.
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with ug7773's data disposal procedures.
8. Data Security
ug7773 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:
- Encryption: All data transmitted between your device and the ug7773 platform is protected by 256-bit SSL/TLS encryption. Sensitive data stored in our systems, including passwords and financial information, is encrypted at rest using industry-standard encryption algorithms.
- Access Controls: Access to personal data within ug7773's systems is restricted to authorised personnel on a strict need-to-know basis. All staff with access to personal data are subject to confidentiality obligations and regular data protection training.
- Firewalls and Intrusion Detection: ug7773's platform infrastructure is protected by enterprise-grade firewalls and real-time intrusion detection and prevention systems.
- Regular Security Audits: ug7773 conducts regular security assessments and penetration testing to identify and remediate potential vulnerabilities in our systems.
- Incident Response: ug7773 maintains a data breach response plan. In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the National Privacy Commission (NPC) and affected players in accordance with the requirements of the Data Privacy Act of 2012.
Your Responsibility: While ug7773 takes all reasonable steps to protect your data, you are also responsible for maintaining the security of your account. Keep your login credentials confidential, use a strong and unique password, and notify us immediately if you suspect any unauthorised access to your account.
9. Cookies and Tracking Technologies
ug7773 uses cookies and similar tracking technologies to enhance your experience on the platform, analyse usage patterns, and support platform security. The following types of cookies are used:
- Strictly Necessary Cookies: Essential for the operation of the ug7773 platform. These cookies enable core functions such as session management, login authentication, and security features. They cannot be disabled without affecting platform functionality.
- Functional Cookies: Used to remember your preferences and settings, such as your preferred language, responsible gaming settings, and display preferences, so that you do not need to re-enter them on each visit.
- Analytics Cookies: Used to collect anonymised data about how players use the ug7773 platform, including which pages are visited most frequently and how players navigate through the site. This data is used solely to improve the platform experience.
- Security Cookies: Used to detect and prevent fraudulent activity, bot access, and other security threats on the platform.
You may manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the ug7773 platform. ug7773 does not use cookies to serve third-party advertising or to track your activity on other websites.
10. Your Data Privacy Rights
Under the Data Privacy Act of 2012 of the Philippines, you have the following rights with respect to your personal data held by ug7773:
Right to Access
Request a copy of the personal data ug7773 holds about you and information about how it is being processed.
Right to Rectification
Request correction of any inaccurate or incomplete personal data we hold about you.
Right to Erasure
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
Right to Object
Object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
Right to Data Portability
Request a copy of your personal data in a structured, commonly used, machine-readable format for transfer to another service provider.
Right to Withdraw Consent
Withdraw your consent to marketing communications or any other consent-based processing at any time via your account settings or by contacting support.
To exercise any of these rights, please contact the ug7773 Data Privacy Officer via live chat or email at [email protected]. We will respond to all verified requests within fifteen (15) business days in accordance with the Data Privacy Act of 2012. We may need to verify your identity before processing your request.
If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
11. Minors and Age Restriction
The ug7773 platform is strictly restricted to individuals who are twenty-one (21) years of age or older. ug7773 does not knowingly collect personal data from persons under the age of 21. Age verification is conducted as part of the KYC process for all registered players.
If ug7773 becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the ug7773 platform, please contact our customer support team immediately via live chat.
Parents and guardians are encouraged to use parental control software to prevent minors from accessing online gaming platforms. ug7773 supports all efforts to protect minors from exposure to gambling content.
12. Changes to This Privacy Policy
ug7773 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered players via the email address associated with their account and/or by displaying a prominent notice on the ug7773 platform.
The date of the most recent revision is indicated at the top of this page. Your continued use of the ug7773 platform following the publication of any updated Privacy Policy constitutes your acknowledgement of the changes. We recommend reviewing this page periodically to stay informed of how we protect your data.